Refund policy

No Refunds/Exchanges 
We do not accept returns or exchanges unless the item you received is defective or damaged. If you receive a defective product, please contact us immediately at sales@sezwan.com with full details and photos. 

Return address: Sezwan Co Ltd 284 Avenue Ollier , Quatre Bornes

Once the item is received and inspected, we will inform you via email whether you qualify for a refund or replacement. 

 

Exceptions: 

The following products are non-returnable: 
• Opened or used supplements 
• Clearance items 
• Personal care products 

Shipping: 
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing insurance. Shipping charges are non-refundable.